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	Sky Athletics, Quispamsis, New Brunswick: Presence of Three Stages of Service Encounter at Sky Athletics, Pre-purchase Stage, Service Encounter Stage, Post-encounter Stage, Positioning of Sky Athletics Services relative to Competitors Gift Wrapping: Add (Change or Remove) Gift Message: Configurable Options: Change	Remove	$8.99	$8.99
	Reaction Paper, Author 1: Trader Joe’s: Summary and Reflection. Ager, D. L., & Roberto, M. A. (2014). Trader Joe’s. Harvard Business School, 714-419, 1-17. Gift Wrapping: Add (Change or Remove) Gift Message: Configurable Options: Change	Remove	$1.90	$1.90
	Case Summary and SWOT Analysis: Bartlett, C., Hall, B., & Bennett, N. (2008). GE's Imagination Breakthroughs: The Evo Project. Harvard Business School. 9, 95-118. Gift Wrapping: Add (Change or Remove) Gift Message: Configurable Options: Change	Remove	$1.50	$1.50
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