Title: Sky Athletics, Quispamsis, New Brunswick: Service Encounters

Contents

1. Introduction

2. Categories of Services Offered by Sky Athletics

3. Intensity of Contact Service Encounters

4. Presence of Three Stages of Service Encounter at Sky Athletics

a. Pre-purchase Stage

b. Service Encounter Stage

c. Post-encounter Stage

5. Positioning of Sky Athletics Services relative to Competitors

Word count: 986 (3.28 pages)