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  Sharing and Liking on Social Media by Consumers: Blazevic, V. (2013). Beyond traditional word-of-mouth: An expanded model of customer-driven influence. Journal of Service Management, 24(3), 294-313.

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  Data Breach of CNN Social Media Accounts and Blogs: Data breach that occurred January 2014, overcoming the data breach/spear phishing using Barracuda Spam Firewall

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