Title: Engaging Social Media Users Passively and Transparency and Privacy

Contents

1. Provides two interesting from the peer-reviewed journal article below and offers reflection on these two points using other peer-reviewed journal articles. These points are based on engaging social media users passively and transparency and privacy on the social media sites.

Bolton, R., Parasuraman, A., Hoefnagels, A.. Migchels, N., Kabadayi, S., Gruber, T.,…Solnet, D. (2013). Understanding generation Y and their use of social media: A review and research agenda. Journal of Service Management, 24(3), 245-267.

Word count: 428 (4.43 pages)