Title: Operations Management Questions from Chapter 6

Contents

1. Explain the three categories of statistical quality control.  How are they different, what different information do they provide, and how can they be used together?

7. Explain what is meant by process capability.  Why is it important?  What does it tell us?  How can it be measured?

9. Describe the concept of six-sigma quality.  Why is such a high quality level important?

The questions and answers are from the text below:

Reid, D., & Sanders, R. (2009). Operations management. Hoboken, NJ: John Wiley & Sons, Inc.

Number of words: 779 (2.6 pages)