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  Psychology of Conflict: Personal Conflict: Introduction, my approach to the conflict... what hindered conflict resolution... did you actively listen to the other party’s needs...rewards and costs of passive, aggressive, or assertive behavior in the c

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  My Life Experiences with Perception: Author discusses how to cope with difficult emotions; Hanh, T. N. (n.d.). Personal perfection or political realism? Feelings and perc

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  Reflection: Overcoming Hatred and Anger: Anger and how to overcome it. Provides a proverb about anger and describes how to overcome it

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  Mediation Process: Golann, D., & Folberg, J. (2010). Mediation. The Opening Session and Caucusing: Significance of an Opening Session during Mediation process; How Lawyers can use the Mediator to Obtain/Convey Information Collected in Caucusing;

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  Book Reports: Fisher, R., & Shapiro, D. (2006). Beyond reason: Using emotions as you negotiate. London, England: Penguin Books. Wilmot, W., & Hocker, J. (2010). Interpersonal conflict. New York City, NY: McGraw-Hill.

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Items: $40.77
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