Topic: eCommerce Trust Study by Cheskin Research Analysis, Comparison of JCPenney.com and currys.com, Digital Future Project Report 2013 by USC, and Peter Buckland Gallery

Contents

1a. What does navigation means in the study by Cheskin Research mean? What are the three elements of navigation? What is their respective meaning?

1b. What does presentation mean in this study? What are the three components of presentation and their respective meaning?

1c. What does technology mean in this study. What are the two elements of technology? What is their respective meaning?

1d. What does fulfillment mean? What are the five components of fulfillment?

2. Evaluate JCPenney.com about each of the five components of the fulfillment as stronger, similar, or weaker level in comparison to currys.com.

3. Suggestions to reduce shopping-cart-abandonment phenomena in currys.com’s checkout process.

Digital Future Project Report 2013 by USC (http://www.digitalcenter.org/reports/)

 4. Number of hours per week Internet users spent time online during 2000 and in 2012?

5. Three key reasons of non-Internet users for not being online in 2012?

6. Figure of percentages of online buyers who spent over US$100, but less than US$1,000 per month in the year 2012?

7. Three product categories that are among the most popular in online purchases in the year 2012?

8. Two most-cited reasons that would make Internet users who purchase online to buy more?

9. Compare the privacy concerns among non-users and users when or if buying online in 2012 to answer the following questions.... 

10. Compare the security concerns with credit card information among non-purchasers and purchasers when or if buying online in 2012 to answer the following questions...

11. Explain who Millennials are. Between Millenials and non-Millenials, which group spend more time watching TV on a TV set?

Visit Peter Buckland Gallery (http://www.peterbucklandgallery.ca/) and answer the following questions

12. What 7Cs elements are missing in this website?

Number of words: 2,124 (7 pages)