Title: How Customer Relationship Management Affects a Business
1. Author introduces customer relationship management (CRM)
2. Author discusses that CRM serves as an administrative assistant
3. Author discusses that CRM facilitates communication within a business
4. Author discusses that CRM plays an important in the sales department
5. Author discusses that CRM empowers a business to control and coordinate customer relations across several channels, departments....
6. Author discusses that CRM reduces or eliminates advertising costs
Word count: 458